Shipping Rates and Delivery Estimates
We offer the following shipping options:
- Standard Shipping: Delivery within 5-7 business days. Flat rate of ₹50 for orders below ₹500. Free for orders above ₹500.
- Express Shipping: Delivery within 2-3 business days. Flat rate of ₹150.
Please note that delivery times are estimates and may vary due to unforeseen circumstances.
Shipment Confirmation and Order Tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
International Shipping
Currently, we do not offer international shipping.
Customs, Duties, and Taxes
All applicable taxes are calculated at checkout. Organic Cap is not responsible for any additional customs and taxes applied to your order.
Damages and Lost Packages
If you receive your order damaged, please contact our customer service immediately at support@vastrika.store with your order number and a photo of the damaged item. We will address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.
Contact Us
If you have any questions or concerns regarding your shipment, please contact us at:
📧 Email: support@vastrika.store
📞 Phone: (+91) 7900794500